Shipping Policy
PROCESSING TIME
We strive to process all orders within 2 business days. Orders do not ship on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay in processing your order.
SHIPPING RATES & DELIVERY ESTIMATES
We ship all orders via UPS within the United States. Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the shipping method selected.
Please note that delivery delays may occur due to factors outside our control (e.g., weather, courier delays...).
ORDER TRACKING
Once your order has been shipped, you will receive a tracking number via email to track your package.
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Return Policy
We encourage you to review all product details, descriptions, and images before making a purchase. If you have any questions or need more information, we're happy to help! Contact us at [email or contact link], and we’ll provide the details you need to make an informed decision.
RETURNS
Returns are accepted within 14 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in resellable condition.
NON-RETURNABLE ITEMS
For your convenience, please note that the following items cannot be returned:
- Food items
- Sale or clearance items
- Gift cards
RETURN SHIPPING
Customers are responsible for return shipping costs, and shipping fees are non-refundable. We recommend using a trackable shipping method to ensure your item reaches us safely.
RETURN CONDITIONS
All returned items will be inspected upon receipt. If the item does not meet our standards or shows signs of use, wear, or damage, we reserve the right to reject the return or issue a partial refund.
REFUNDS
Once your return is approved, we will process a refund to the original payment method. Please allow a few business days for the refund to appear in your account, depending on your bank or payment provider.